Refund policy

Last updated: September 2026

1. Digital goods

Because our products are digital and delivered instantly, all sales are generally final once the subscription or credentials have been delivered and confirmed working.

2. When refunds apply

  • We are unable to deliver your order within the stated delivery window.
  • The delivered product does not work and we cannot fix or replace it within 48 hours.
  • You were charged but no order was created (duplicate payment).

3. When refunds do not apply

  • Change of mind after successful delivery.
  • Account suspension caused by misuse or sharing against the product's terms.
  • Issues on the underlying platform's side (outages, region blocks) that are outside our control — though we will always try to help.

4. How to request

Contact WhatsApp support with your order number within 7 days of delivery. Approved refunds are sent back to the original UPI account within 3–5 business days.